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20% OFF YOUR ENTIRE ORDER! USE CODE: INSTA20 & FREE SHIPPING OVER $65+ US ONLY 20% OFF YOUR ENTIRE ORDER! USE CODE: INSTA20 & FREE SHIPPING OVER $65+ US ONLY

RETURN POLICY

  • Please contact us at return@annashoesla.com to start your return for a assigned RMA#, returns without RMA# will not be honored.
  • All items purchased using a promo code are FINAL SALE non-refundable and non-returnable . All discounted items are also FINAL SALE. We reserve the right to add or remove items from our SALE tab at any time. Any sale or final sale item received for a return without an RMA#  will not be honored.
  • We do not accept returns or changes for all International orders.
  • For all other items, if, for any reason, you are not satisfied with your order, you may return or exchange within 15 days of receiving.
  • Customer will be responsible for all return shipping charges.
  • We do not accept cash on delivery returns.
  • Undeliverable or refused packages will be charged shipping cost and return shipping cost.
  • All items must be returned in new/unworn condition with all of its original packaging including all paperwork, parts & accessories.
  • Packages received with shipping tape, postage label attached on the original shoe box, merchandise that is worn or missing contents may be subject up to a 50% restocking fee. 
  • Any items discounted 50% or more are final sale. 
  • Ineligible Items returned will not be refunded, and the customer will be responsible for any shipping charges that go into recovering the items. 
  • Eligible returns will be refunded to the original form of payment within 3-5 business days.
  • For damaged items upon arrival, please contact us immediately and send photos to return@annashoesla.com